Support

VoiceQ in the Studio Using a local connection via an in-built IAC port you can plug-in VoiceQ Pro directly into Pro Tools. A multi-screen layout is required to take full adavntage of this set-up. - Engineer has direct control over audio mixing and VoiceQ Pro - Actor/Talent can see changes made live in studio - Best used for final scripts in studio - Engineer has the option to record without a director - Changes need to be made by an engineer - Overlay window may be used to record multiple reels in the studio For more information please view: https://youtu.be/67fNZ25oRTE

1. Go to https://www.ilok.com/ and click on ‘Create Free Account’. 2. Fill in the form, make a note of the User ID you create, and follow instructions to confirm. https://www.ilok.com/#!registration 3. Send your User ID to your studio or if purchasing a license send to sales@voiceq.com

VoiceQ in the Studio (via Network MIDI) Using a local network connection via in-built macOS MIDI support, you can plug-in VoiceQ Pro directly into Pro Tools on another device. A multi-device layout is required to take full adavntage of this set-up. - Direct connection between 2 or more devices* - Dedicated VoiceQ macOS device - Dedicated Pro Tools device (Windows/macOS) - Option to run a Windows device for recording - Director has complete control over VoiceQ script and video output - Engineer has direct control over audio mixing - Actor/Talent can see changes made live in studio For more information please view: https://youtu.be/LQB0yVuri8U

1. Go to https://www.ilok.com/ and select the latest ilok manager for MacOS - http://installers.ilok.com/iloklicensemanager/LicenseSupportInstallerMac.zip

1. Open the ‘LicenseSupportInstaller.dmg’ and then select the ‘License Support.pkg’ 2. When prompted click ‘Continue’. 3. When prompted provide password (dependant on your security settings) 4. Congratulations you have installed iLok License Manager

Cloud Workflow Users can record directly into project on VoiceQ Cloud. This option is useful for VoiceQ Actors who want to record on their own with minimal assistance from Directors or with control from the director over a approved screen sharing application. Users can easily login to VoiceQ Cloud and record line by line. Steps for an actor: 1. The voice actor is sent a project from a Cloud Manager. 2. The voice actor signs up to Cloud as a collaborator and confirms their email address. 3. The voice actor then selects a line and then selects the record option for the available takes. 4. The user can then record directly into the project and playback their takes in sync with the video. Other users may view the audio takes in sync with the media file and view them in the timeline. Steps for a Director: The Director can join the recording session via a screen sharing application with an actor. The director may edit or change the text of a line for the actor if required. The director can connect with the actor using third party chat software to direct them. For more comprehensive control you may remote control an actors desktop. Once completed the actor can export a AAF file to send to the director and engineer with timeline placement of each take at the correct point it was recorded in VoiceQ Actor. Optional: Director can control the session using an approved screen sharing application Voice Actor records themselves using own device browser The studio/engineer can download the recorded files from VoiceQ Cloud

1. Open iLok Manager from the applications folder and when prompted, sign-in with your account. Be sure to select 'Remember Used ID and Password...' to save time when opening any ilok products. 2. When loading VoiceQ Writer you should be prompted that your system is connecting to iLok Cloud to activate. If you are working offline we recommend closing th ecloud session and dragging the 'VoiceQ Writer' license to your Mac (Please be aware that by selecting your machine you will not be able to use the app on other devices you may own).

Connecting Remotely This option is useful for VoiceQ Actors who want to record on their own with minimal assistance from Directors or with control from the director over a approved screen sharing application. Steps: 1. The voice actor downloads and follows instructions from our ACTORS tutorial 2. The voice actor recieves the project file and watermarked video to record into VoiceQ 3. Once opened the Director can join the recording session via a screen sharing application 4. Once completed the actor can export a AAF file to send to the director and engineer with timeline placement of each take at the correct point it was recorded in VoiceQ Actor. Optional: Director can control the session using an approved screen sharing application Voice Actor records themselves using own device offline and sends the files to Engineer.

Connecting Remotely This option is useful for VoiceQ Actors with smaller roles as a Voice Actor does not have VoiceQ Pro on their device. Users can export these files in VoiceQ Pro from 'File>Export>Export media'. Steps for external: 1. Engineer sends the Voice Actors an exported video out of VoiceQ Pro 2. The video export feature allows users to send video files with VoiceQ specific video features such as the Digital Rythmoband, timecode, streamers and preview text similar to subtitles. It is only available in VoiceQ Pro and can be essential when sending actors video for remote recording and/or engineers in remote workflows as well. Optional: Director and/or Engineer can remote in to guide Voice Actor Voice Actor records themselves using own device and sends the files to Engineer.

Connecting Remotely The Actor, the Director and the Sound Engineer need the same configuration 1 laptop and a second screen or 1 tower and 2 screens. Teamviewer (free account) and Zoom ($14,99/Month). Audiomovers (Pro Tools plug-in for the actor’s computer, the actor’s needs to create an account on their web page: $ 9,99/Month can be rented daily On the actor’s computer 25mb/s internet speed recommended The actors will run Pro Tools and VoiceQ on the same computer through a local MIDI Connection. Screen Sharing: In the Mac preference system: Display / Arrangement / Deselect mirror display. Zoom and Teamviewer: The actor’s computer is the host on Zoom and TeamViewer. Both are simultaneously activated. Now the actor’s computer can: Put VoiceQ on his desktop and share it with Zoom. (The Rythmoband is running more fluently with Zoom). Put Pro Tools on the second screen and share it with TeamViewer with the engineer. On the Sound Engineer’s computer: The Sound Engineer connects his computer to the actor’s computer with Zoom and TeamViewer. Same screen set up. In Pro Tools: The Sound Engineer will activate the Audiomovers plug-in on his recording track (Insert A-E / plug-in / Other / Listento Mono / I/O: input One) The Audiomovers window will open: the actor will log in / Copy the session link and share it via email or the Zoom chat with the sound engineer and the director. The Sound Engineer will click on the link and will be prompted to the Audiomovers web page in order to get record and playback sound in real time from pro tools. On the Director’s computer: The Director connects his computer to the actor’s computer with Zoom and TeamViewer. Same screen set up. The Director will click on the link and will be prompted to the Audiomovers web page in order to get record and playback sound in real time from pro tools. Once everybody is connected, the actor can mute his zoom microphone since he will be heard through Pro tools via Audiomovers The Sound Engineer is mainly in control during the session. The Director will work on VoiceQ on the same screen (script timeline and window media) so a large screen is recommended. He can also enable and disable the Full screen mode of the window media during recording. Proxy The sound engineer should get the Proxy in order to send himself the Pro Tools session and finalize the synchronization on his own computer once the session is over. This would be the case in which the actor’s mac is running mac OS Catalina that will not allow pro tools to import video. In this case it is advisable that the engineer gets the proxy in order to extract the original audio (production) and send it back to the actor. The engineer will then import the original audio as reference track into the actor’s Pro Tools to perform a more accurate sync and to be able to play the original audio (production) during the scene’s preview. In case the actor is running an OS different from Catalina there shouldn’t be any problem for Pro Tools to import the video and therefore the original audio to perform the sync and for the scene’s preview.

Connecting Remotely Engineer connects to Remote Desktop either via direct control over the Actors PC and/or connect to a session via SourceConnect and ReWire. Users can use VoiceQ as per normal via the video system. We recommend using lower resolution on mac in the office to alleviate delays in connection to the external users. Audio can be passed through the Recording Mac in the studio for talkback for both Engineer and Actor. Passthrough can also be sent to the external user using hardware as well. External user needs to remote into a session via Zoom or a reliable service TeamViewer - Director can connect to a computer dedicated to VoiceQ and the remote desktop software only. Steps for external: VoiceQ Cloud may also be used to edit text on the studio mac using sync as text changes may be hard due to lag.

Connecting Remotely External user needs to remote into a session via Zoom or a reliable service such as Teamviewer - Director can connect to a computer dedicated to VoiceQ and the remote desktop software only. Steps for external: Director connects to Remote Desktop to assist Actor Users can use VoiceQ and Pro Tools as per normal via the video system. We recommend using lower resolution on mac in the office to alleviate delays in connection to the external users. Audio can be passed through the Mac in the Actors residence for talkback for both Director and Actor. Once the recording is finished the Audio files and session can be sent for editing with notes to the Engineer post-session. Note: This may require directors to have some level of understanding of DAW recording - We recommend using online learning to get an understanding of recording prior to a session. VoiceQ Cloud may also be used to edit text on the studio mac using sync as text changes may be hard due to lag. <h5 class="font_3 font_5"> </h5>

Connecting Remotely External user needs to remote into a session via Zoom or a reliable service such as Teamviewer - Director can connect to a computer dedicated to VoiceQ and the remote desktop software only. Steps for external: Director connects to Remote Desktop Users can use VoiceQ as per normal via the video system. We recommend using lower resolution on mac in the office to alleviate delays in connection to the external users. Audio can be passed through the Recording Mac in the studio for talkback for both Engineer and Actor. Passthrough can also be sent to the external user using hardware as well. Optional: VoiceQ Cloud may also be used to edit text on the studio mac using sync as text changes may be hard due to lag.