Question 1

RECOMMENDED MIDI HARDWARE?

Accepted Answer

We recommend the iConnectivity Mio2. I(https://www.iconnectivity.com/products/midi/mio2)t allows connection between two computers without the need for multiple MIDI senders/recievers.
 
Features:
 • 2x2 5-pin MIDI ports
 • PC and Mac compatible
 • Works with up to two computers at the same time!
 • Plug-and-play - no drivers to install (it's USB MIDI Class-Compliant)
 • 10 user-configurable 16-channel MIDI ports
 • Configuration software (download for Mac/PC) makes it simple to create and save routing, merging, and filtering presets. One can be stored on the device and remembered when you power up.
 • USB bus-powered

Question 2

I RECEIVE A MIDI ERROR IN VOICEQ UPON PLAYBACK. HOW DO I FIX THIS?

Accepted Answer

This can be caused by two variables:
1. Check MIDI beat clock is set to the correct port in ProTools. The Beat Clock controls Playback and often is the cause of this issue. Navigate to Setup>MIDI>MIDI Beat Clock...
2. In the Transport window or Synchronisation options via the transport, you need to select 'GEN MTC'. Once activated both PT and VQ will be in Sync.

Question 3

HOW DO I ACTIVATE MIDI CHASE FROM VOICEQ?

Accepted Answer

Examples of settings to activate when using VoiceQ MIDI chase:
1. Chase external Timecode: There is a Chase Icon visible in the lower left corner, you must select this to initiate MIDI/ReWire Chase in DAW programs.
2. Selecting MIDI in Preferences: MIDI is active by default, but you can change and view the settings for MIDI connection located here: VoiceQ>Preferences>Global>DAW

Question 4

WHY CAN'T I SEE CHASE IN PRO TOOLS WHEN MAKING A SELECTION IN VOICEQ?

Accepted Answer

There are multiple settings that must be activated for Chase to take place between Pro Tools and VoiceQ see the following for details:
 
1. Syncronization settings: Be sure that you check both boxes for Machine Chase. To view these navigate to 'Pro Tools>Preferences>Syncronization (tab)'​​
2. Reader and Generator ports: Allow the MTC Reader Port to read the correct incoming signal using the dropdown menu. Set both the MTC Reader port and MTC generator port to your currently active MIDI input/output.  If you still have an issue with the chase set the MTC Reader to 'Any'. Navigate to 'Setup>Peripherals>Synchronization (tab)'
3. Machine Control: Be sure that you check both boxes for Machine Control for both Master and Slave. Navigate to 'Setup>Peripherals>Machine Control (tab)'

Question 5

I CAN CHASE BUT I CANNOT PLAY FROM PRO TOOLS, WHY IS THIS HAPPENING?"

Accepted Answer

This often occurs when the user does not set-up Pro Tools options correctly.
 
Synchronization: Open 'Pro Tools>Preferences>Synchronization' and be sure to set both Machine Chase/Follow 'On' as per the image below:
 
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Beat Clock: Be sure that you select your network/local MIDI here. The Beat Clock controls Playback and often is the cause of this issue. Navigate to Setup>MIDI>MIDI Beat Clock...

Question 6

CAN I CONNECT VIA MIDI TO PRO TOOLS ON WINDOWS?

Accepted Answer

You may run VoiceQ on a mac and connect it to Pro tools on windows but it will require a hardware MIDI connection or third party application to run successfully. We do not recommend it, but it is possible to use it in this configuration.
 
Download rtpMIDI and set it up just like the macOS set-up guide.
 
On your mac be sure to turn on both routings:
 
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Question 7

I'M HAVING ISSUES WITH SYNC OVER TWO APPLE DEVICES, HOW DO I MAINTAIN SYNC?"

Accepted Answer

Apple MIDI Studio takes care of the MIDI connection via software. Check the routings are correct. Often you may need to change the Port number. Also check that your firewall allows transmissions between computers in your network.

Question 8

DO YOU SUPPORT PRO TOOLS | FIRST?

Accepted Answer

We currently do not support Pro Tools First as it has limited controls and not enough operational control to match VoiceQ. You can use our ReWire plug-in but with Pro Tools First being limited it is hard to take full advantage of all the features in VoiceQ. We recommend running Logic X, Pro Tools & Pro Tools HD.

Question 9

THE VIDEO IS FREEZING. WHY?

Accepted Answer

This error is caused by time-code mismatch. Please ensure your timecode matches in both Pro Tools and VoiceQ.

Question 10

WINDOWS

Accepted Answer

Windows computers don't provide an in-built solution as standard, but there is a great freeware utility courtesy of Tobias Erichsen which allows the use of MIDI via network on Windows computers.
 
It's also Bonjour compatible, which lets you connect Mac's and PC's in the same network.

GRAJILLA

1. CONFIGURACIÓN DE UNA CONEXIÓN MIDI LOCAL

2. CONFIGURACIÓN DE UNA CONEXIÓN MIDI DE RED

3. CONFIGURACIÓN DE UNA CONEXIÓN MIDI A TRAVÉS DE UN DISPOSITIVO MIDI